The Collective at Body+Soul

Guests, please respect my 24 hour cancellation/ reschedule policy. All guests will be required to have an active credit card on file, otherwise appointments will be cancelled at my discretion. Cancellations after the 24 hour time slot will be charged 50% of the service total. In the instance that you “no show” your appointment, the total cost of service will be charged. If the payment is declined, an invoice will be placed on your account and will need to be paid in full before your next appointment. Without clients showing up, I don’t get paid, and am unable to support my family. Please note that if you arrive later than 10 minutes to your appointment, time will be adjusted to honor and respect my time as well as my next client’s time. If you arrive 30 minutes past your appointment time, you will be considered a no-show and be asked to reschedule, and will be charged the no-show fee. Price adjustments will be made at my discretion. Thank you, Dawn